How Long Should My Copier Last?

By Dave Quint | Dec 8, 2018 4:45:00 PM

When you spend thousands of dollars on a piece of equipment, this is an important question. Of course you want to maximize the ROI from your purchase (or lease). 

This is a loaded question though and the answer, I’m sorry to say, is the same as it often is: it depends.

I will say that with average use and regular maintenance, a mid-range floor copier can operate for about five years and a decade for high-end models or .mid-range model that’s lightly used. 

There are two filters to look at the lifespan of a copier:

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“Hello, How Can I Help You?” Meet Brenda, Advanced Systems Telecommunications Specialist

By Dave Quint | Nov 7, 2018 1:04:58 PM

Acquiring a new phone system can be a confusing mess. Our telecommunications implementation specialist, Brenda Schares, takes the confusion out of the process for our customers.

Many of our customers (maybe even you!) don’t know that we offer business phone systems -- including voice over IP.

I’d like to introduce you to our own “Phone Lady.”

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5 Tips for Choosing the Right Production Printer for Your Office

By Mike Andrews | Nov 1, 2018 1:45:04 PM

Even as the “less paper” office becomes more realistic and we seem to do everything on apps, paper still plays a key role in marketing, invoicing, and other large-volume and high quality printing functions.

When you need to print high-volumes at high quality, you need a production printer. With so many options, what are the important things to look for as you search?

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Saving Digital Documents for Decades – What You Need to Know About PDF/A

By Lane Lebahn | Oct 24, 2018 4:35:18 PM

Businesses are forgoing traditional archiving formats, such as microfilm and paper, and are increasingly opting for electronic formats to store valuable information securely.


Why? Digital storage makes retrieval faster and is often less costly. As a larger portion of documents are “born digital” it also makes less and less sense to print those documents for long-term archival or records management needs.

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Document Management in Action - Human Resources

By Lane Lebahn | Oct 10, 2018 12:48:14 PM

Human Resource departments are often piled high with documents -- and for good reason. HR is the keeper of vital company policies, employee records, and other information necessary to maintain and keep available.

While some records are never given a second glance, HR staff need quick access to them at all times, just in case an issue arises. Some documents are regularly needed and accessed several times a year.

For that reason, paper is a challenging method of record keeping. Document management software provides an efficient way to retrieve information and ensure its accuracy.

Here are just a few of the ways HR departments can benefit from going digital.

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End the Not-So-Great Office Paper Chase With Document Management [Free Infographic]

By Lane Lebahn | Sep 27, 2018 3:48:16 PM

Years ago, “The Paper Chase” was a good movie and TV series. It was also a good way to describe how office workers interacted with documents.

There was no email. Fax was still new. Computers were much larger than today’s light-weight (and more powerful) laptops and storage was often on reels of tape.

Of course, there were filing cabinets and file rooms in the basement to serve as the office “memory.”

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Find Your Information Faster With Searchable PDF

By Lane Lebahn | Sep 26, 2018 4:52:52 PM

When you digitize documents, you need to decide what format you want to save them as -- TIFF, PDF, and JPEG are common formats; each with different benefits and uses.

Today we’ll go over the benefits of using searchable PDF.

When you scan documents, you need to be able to find them again. There are two primary methods of tagging documents for retrieval: tagging documents by metadata (file name, customer number, customer name, etc.) which requires you to search on a limited number of terms and full-text search, which allows you to search for any word within a document.

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