How Are You Going to Get Better Next Year?

By Dave Quint | Oct 5, 2018 4:20:42 PM

Smart businesses are beginning to plot out their plans for growth in 2019 now.

Goals shouldn't be vague wishes either – growth or “better productivity” are as useless as all of those upcoming New Year's resolutions to “eat better” and “lose weight.”

No, your goals need to be SMART: specific, measurable, achievable, relevant, and time-bound.

Without a SMART plan of action, a goal is just another name for “wish” (and just as unlikely to come true).

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These 4 Freedoms Delivered by Managed Print Services Will Help Your Office Get More Done

By Dave Quint | Sep 25, 2018 12:36:12 PM

"Every dollar spent on printing involves another $9 to manage it."*

Print costs are the third largest office expenditure for most companies. Regular readers will be familiar with the financial arguments I’ve made in favor of trimming those costs with managed print services (check out this infographic for a high-level visual overview).

Beyond dollars and cents, the other hidden cost of managing your own printing environment is time. Staff time ordering supplies and requesting maintenance. Lost time from copiers going down without preventive maintenance. Lost IT time spent troubleshooting issues.

Does your copier have to scratching your head? Outsource it. Click here to learn more about Managed Print Services.

Here are four freedoms that turning to MPS can provide to your office.

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6 Careless Ways to Expose Sensitive Documents and Risk a Data Breach

By Dave Quint | Sep 24, 2018 5:11:01 PM

It should be impossible to ignore security challenges today - though many offices do continue to try.

We’re bombarded with commercials, ads, radio spots, articles in the newspaper and magazines, podcasts, news programs, and even this blog (sometimes) about various security issues.

Most of this content focuses on securing networks, which is a huge, complex, and important topic. We’ve focused on the issue of copier security.

I’d like to bring the focus down to a level we’re all familiar with -- the humble document. We all work with documents. Paper or digital, sensitive documents need to be secured.

Here are six ways documents could be accessed by the wrong people -- and what to do about it.

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Are You Spending Too Much? Ask Yourself These 21 Questions About Your Printers and Copiers

By Dave Quint | Sep 21, 2018 3:46:11 PM

We talk to companies every day who just want to get a new printer or copier, stick it in their office, and move on.

While we’re always happy to make a sale, we also encourage these companies to stop thinking of copiers as interchangeable and start thinking about how they contribute to office-wide productivity.

Some follow our lead. Others don’t.

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Get Rid of Toner Pirates -- Free Downloadable Tip Sheet

By Dave Quint | Sep 19, 2018 10:41:17 AM

Avast there, me hearties!

In case you didn’t know it, today is Talk Like a Pirate day.

Over the years, we’ve had these scallawags attempting to board our clients. Most recently, a handful of our clients were attacked.

Fortunately, these boarding attempts were repelled as our clients knew to call us and not answer the high-pressure techniques of the toner pirates.

Others may not be as lucky.

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The Printer Won’t Print -- 6 Quick and Simple Tips and Fixes to Common Printing Problems

By Dave Quint | Sep 15, 2018 10:54:00 AM

It happens to all of us.

We click print; walk to the printer; and . . . nothing.

It’s an annoying fact of office life, sometimes rising to the level of panic if we can’t print an important document needed ASAP.

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Don’t Be Boarded By Toner Pirates – 7 Tips to Sink Their Ship

By Dave Quint | Aug 20, 2018 12:29:00 PM

I know, “toner pirates” sounds like a crazy Saturday Night Live sequel to the “Makin’ Copies” skits of the 90s (the phrase always makes me start humming “A Pirate Looks at 40” by Jimmy Buffet).

Unfortunately, they’re real (in 2016 Iowa Attorney General Tom Miller secured a judgement against three Orange County, CA operations barring them from targeting Iowa offices with “a classic toner pirate scam”). When originally created this post after two of our customers had been victimized. They're at it again.

Here's how they tried to board three of our clients just this past week.

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