Buying a new phone system for your office isn't as exciting as getting the latest and greatest cell phone for personal use.
BUT, it's more important. And to help, we've written an eBook to help you make a decision.
While websites are more important than ever, customers still want to be able to talk to you. In an increasingly digital world, one-to-one human contact is maybe even more important for happy customers.
Phone systems today (referred to as telephony and telecommunications by those of us in the industry) are more effective than ever at routing calls to the right person, providing details of the customer calling you, transferring calls to personal numbers, and helping to support disaster recovery plans by providing for uninterrupted communications with your employees as well as customers in the case of a disaster.
Because it's not a frequently-made purchase, you're probably nervous because you don't know what your options are, you don't know what questions to ask, and you're worried about an unscrupulous company selling you something you either don't need or underselling you so that your business isn't fully supported.
We get it.
To help, we've put together a quick-to-read eBook for you – Your Telephony Gameplan.
This eBook will give you a
- brief introduction to telephony today,
- features and functionality you can expect, and, most importantly,
- tell you what to look for in a partner and questions to ask them.
Despite the ability to instantly communicate online in a number of ways, often there's no substitute for a simple phone call.