When we say companies pay for supplies they don’t need or use, we aren’t fibbing.
The photo above is from one of our customers. After managing their own equipment for years, they became a managed print services customer last year.
This is what we found in their closet. Actually, this is only a portion of what we found. If we were better photographers – or had a panoramic camera – we could’ve taken a great shot of the stacks of boxes that stretched the entire length of the conference room. But we provide managed print services, not photography services, so we focused instead on getting their new office equipment environment set up and working.
Some of these supplies were for equipment they no longer even had – such as dot matrix ribbons for printers they had gotten rid of years previously.
The majority of the supplies here are HP black and white toner cartridges (and several aftermarket cartridges too). The two large boxes are copier drums (if I remember correctly). There are multiple boxes of Canon cartridges, though no one here can remember if they were black and white or color.
Our managed print services expert, John Dodge, was curious so he did a rough count and estimate of all of the supplies removed from the closet.
His conservative estimate: $65,000 worth of supplies.
Mull that over for a moment.
What could you do with an extra $65,000 for your business – bonuses, investing in the future, a great Christmas party – whatever it is, it’s better to have cash in hand rather than sitting in a closet, unneeded and unused.
So what did we do with all of this stuff?
Almost all of it was useless and so we discarded it.
We don’t know what they use the closet for now (an endless supply of pens and paper clips, coats, paper, naughty employees in time out), but we do know they got that space back to use.
More importantly, with managed print services, this company has supplies delivered on time and when needed as part of their service. No more closet slowly filling up with supplies they don’t need for office equipment they don’t have.