Are You Spending Too Much? Ask Yourself These 21 Questions About Your Printers and Copiers

By Dave Quint | Sep 21, 2018 3:46:11 PM

We talk to companies every day who just want to get a new printer or copier, stick it in their office, and move on.

While we’re always happy to make a sale, we also encourage these companies to stop thinking of copiers as interchangeable and start thinking about how they contribute to office-wide productivity.

Some follow our lead. Others don’t.

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Get Rid of Toner Pirates -- Free Downloadable Tip Sheet

By Dave Quint | Sep 19, 2018 10:41:17 AM

Avast there, me hearties!

In case you didn’t know it, today is Talk Like a Pirate day.

Over the years, we’ve had these scallawags attempting to board our clients. Most recently, a handful of our clients were attacked.

Fortunately, these boarding attempts were repelled as our clients knew to call us and not answer the high-pressure techniques of the toner pirates.

Others may not be as lucky.

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The Printer Won’t Print -- 6 Quick and Simple Tips and Fixes to Common Printing Problems

By Dave Quint | Sep 15, 2018 10:54:00 AM

It happens to all of us.

We click print; walk to the printer; and . . . nothing.

It’s an annoying fact of office life, sometimes rising to the level of panic if we can’t print an important document needed ASAP.

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Print Rules Saved Us Money -- Smart Printing in Action

By Dave Quint | Sep 6, 2018 3:44:02 PM

One of the most inelegant phrases in all of information technology is “eat your own dog food.”

When someone asks an IT software company or an IT services-related company that question, it means “do you use the product you’re trying to sell me”?

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Document Management, Cutting Paper, and Saving Those Tiny Paper Cuts to Your Bottom Line

By Lane Lebahn | Aug 29, 2018 3:48:38 PM

Sometimes our potential clients think it's a little odd that my role at a copier dealership is to help our clients print fewer documents.

It's not.

Our goal is to help our clients use technology to help their business grow and to get work done more effectively and with as little friction as possible in how they use technology. Whatever product or service our client needs, that goal remains the same. 

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Paper Documents and Disaster, or the Problem With Betty

By Lane Lebahn | Aug 23, 2018 5:29:20 PM

One overlooked downside of an over-reliance on paper documents is that you're probably in trouble in the case of a disaster.

Many companies backup their data and think they have a disaster recovery plan.

Some companies have their documents on paper in a filing cabinet, tucked away in the corner and think “Safe! Hackers can't get me!”

Many companies don't even think about preparing for a disaster.

Everyone should.

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Don’t Be Boarded By Toner Pirates – 7 Tips to Sink Their Ship

By Dave Quint | Aug 20, 2018 12:29:00 PM

I know, “toner pirates” sounds like a crazy Saturday Night Live sequel to the “Makin’ Copies” skits of the 90s (the phrase always makes me start humming “A Pirate Looks at 40” by Jimmy Buffet).

Unfortunately, they’re real (in 2016 Iowa Attorney General Tom Miller secured a judgement against three Orange County, CA operations barring them from targeting Iowa offices with “a classic toner pirate scam”). When originally created this post after two of our customers had been victimized. They're at it again.

Here's how they tried to board three of our clients just this past week.

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