It is an unfortunate fact of office life, but your copiers and printers will break and require regular maintenance.

When (not if) your copier or printer goes down, we’ll fix it for you – even if you’re not under contract. (If you’re an existing customer and need your equipment serviced, click here now.)

Have a quick question? Get it answered here. 

We know how important documents are to your business. We’re committed to get your office equipment working again – and do it fast.

Because our service team is experienced, well-trained, and long-tenured (619 years of combined experience); not much surprises them. They do it right the first time 8 out of 10 times (actually, 82% of the time).

We also respond fast – our average time to service is 2.4 hours.

Fast service. The right service. And you’re back operating quickly – sometimes before the competition can even get a technician to your office.

Your copier isn’t going to fix itself, call us now and we’ll fix your broken copier (or printer or wide-format device or other office equipment) – 800-274-2047.

We service every make and model we sell. Advanced Systems will work with you how you want to:

  • As-needed
  • A maintenance and repair plan
  • Managed print services

Tired of the Break/Fix Model of Equipment Repair?

Are you tired of trying to remember who to call to fix your copiers, printers, and scanners? Or simply feel that there’s a better way?

There is. It’s called managed print services (MPS).

Here’s the core of MPS: you hire someone to manage all of the devices that output a physical document. Best of all, you save money while eliminating the need to worry about equipment maintenance or repair, which is included in the overall service contract. Better yet, proactive monitoring and maintenance means less equipment downtime.

We like this definition from Gartner, a company that analyzes trends in information technology:

Managed print services (MPS) are services offered by an external provider to optimize or manage a company’s document output. The main components provided are needs assessment, selective or general replacement of hardware, and the service, parts and supplies needed to operate the new and/or existing hardware (including existing third-party equipment if this is required by the customer). The provider also tracks how the printer, fax, copier, and MFP fleet is being used, the problems, and the user’s satisfaction.”

Interested? Take a look at our managed print services page. Or dive in immediately and download our MPS 101 eBook by clicking on the image below.

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Call us now – 800-274-2047 – and we’ll see you soon.

Have a quick question? Get it answered here. 

Our Service Call Process

Once you contact us, we:

  1. Talk to you to get the information we need in advance so we have as good a chance as possible to solve your issue in a single visit
  2. Once onsite, pinpoint the problem. We then:
  • Fix it immediately
  • If we can’t fix the problem onsite (it happens sometimes); we’ll work with you on options, which range from we’ll fix it after we have a missing part (we provide loaner machines to customers under maintenance contract) to you may want to consider a new piece of equipment

We service units from many manufacturers like Canon, Copystar/Kyocera, Hewlett-Packard, Konica Minolta, Lexmark, Okidata, Ricoh, Savin, Toshiba, and Xerox.

We are your copier, printer, and scanner repair center of choice for the great state of Iowa (and parts of South Dakota).

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