You've just bought a new Avaya phone system to improve productivity. But employees are looking at the phones and don't quite know what to do with all of the buttons.
We've created a short video to show you how to use three of the most popular features of the Avaya 1400 phones:
- Abbreviated dialing
- User BLF
- Send All Calls
Each of these functions will help everyone save time.
Button, Button, Who's Got the Button?
Programming your business phone for maximum ease-of-use isn't difficult. There ARE a lot of buttons to press though. In the video below, we'll walk you through how to program these three features and share a few tips and tricks for how to use each.
Abbreviated dialing lets you call frequently-dialed numbers that aren't in the system – your favorite take-out place to quickly call as you leave work or suppliers and contractors you talk to frequently.
User BLF is another speed-dial feature, but for someone in the system. Set up one-touch dialing to talk to your boss, direct reports, and anyone else. BLF stands for “Busy Lamp Field.” That's the light on a VoIP phone that will tell you if that extension is available or not.
Send all calls is a “do not disturb” function that can forward incoming calls as well as a few other features.
Ready to learn how to use all of those buttons? Click on the video below now.
We hope this was helpful for you. If you're serious about upgrading your business phone systems, download and read our free eBook for guidance on what telephony today (such as IP-based phones) can do for your business.