You've just bought a new Avaya phone system to improve productivity. But employees are looking at the phones and don't quite know what to do with all of the buttons.
We've created a short video to show you how to use three of the most popular features of the Avaya 1400 phones:
- Abbreviated dialing
- User BLF
- Send All Calls
Each of these functions will help everyone save time.
Button, Button, Who's Got the Button?
Programming your business phone for maximum ease-of-use isn't difficult. There ARE a lot of buttons to press though. In the video below, we'll walk you through how to program these three features and share a few tips and tricks for how to use each.
Abbreviated dialing lets you call frequently-dialed numbers that aren't in the system – your favorite take-out place to quickly call as you leave work or suppliers and contractors you talk to frequently.
User BLF is another speed-dial feature, but for someone in the system. Set up one-touch dialing to talk to your boss, direct reports, and anyone else. BLF stands for “Busy Lamp Field.” That's the light on a VoIP phone that will tell you if that extension is available or not.
Send all calls is a “do not disturb” function that can forward incoming calls as well as a few other features.
Ready to learn how to use all of those buttons? Click on the video below now.
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We hope this was helpful for you. If you're serious about upgrading your business phone systems, download and read our free eBook for guidance on what telephony today (such as IP-based phones) can do for your business.